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Cookies Policy

Cookies are small text files that are placed on your computer or mobile phone by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The following explains the cookies we use and why.

  • Make our website work as you’d expect (ASP.NET_SessionId – used by your website to improve the customer experience e.g. items in basket)
  • Save you having to login every time you visit the site.
  • Remember your settings during and between visits
  • Offer you free services/content (thanks to advertising)
  • Improve the speed/security of the site
  • Allow you to share pages with social networks like Facebook
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)
  • Remembering your search settings
  • Remembering if you have accepted our terms and conditions
  • Allowing you to add comments to our site
  • Allowing us to present graphics to you in a user friendly manner ie. the main site banner
  • Tab display on web pages for improved content layout (ie. animated and collapsible divs use the following temporary cookies fcspersistslider2)
  • Understanding your location so we can present relevant website content (i.e. EakinCountry) NB. There is no way to prevent these cookies being set other than to not use our site
  • Asking for feedback on our website design and remembering if you have already completed or declined to take part in the survey (wordpress_survey_timer)
  • Manage cookies consent and remember your settings 

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass personally identifiable data to third parties
  • Pay sales commissions

Granting us permission to use cookies

We use a GDPR compliant cookie banner to gather your explicit consent for the cookies on this site.You can change your cookies preferences at any time by clicking the link below:

We also make use of the following third party cookies:

Google Analytics Cookies

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

Facebook Pixel

We use Facebook ads from time to time to help direct users to pages of interest on our website.  Facebook may use cookies or web beacons to collect or receive information from our website.  We use that information to compile reports and help us target our advertising more effectively.  For full information visit Facebook.  To opt out visit http://www.youronlinechoices.com/ or http://www.youronlinechoices.eu/ 

Full list of cookies used on the site by category

CookieDescription
Necessary
cookielawinfo-checkbox-necessaryThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performanceThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
cookielawinfo-checkbox-advertisementThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertisement".
cookielawinfo-checkbox-analyticsThis cookies is set by GDPR Cookie Consent WordPress Plugin. The cookie is used to remember the user consent for the cookies under the category "Analytics".
icwp-wpsf-notbotThis cookie is placed by WordPress to detect bots.
icwp-app-flashCookie generated by our website management tool, iControlWP. icwp-app-flash is used to store a temporary wp admin message
pouch_page_journeyThis cookie enables us to remember your selections as you search our ostomy pouches based on ostomy type.
__cfduidThe cookie is used by cdn services like CloudFare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information.
_wpfuuidThis cookie is used by the WPForms WordPress plugin. The cookie is used to allows the paid version of the plugin to connect entries by the same user and is used for some additional features like the Form Abandonment addon.
Performance
viewed_cookie_policyThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
_wpfuuidThis cookie is used by the WPForms WordPress plugin. The cookie is used to allows the paid version of the plugin to connect entries by the same user and is used for some additional features like the Form Abandonment addon.
test_cookieThis cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user's browser supports cookies.
YSCThis cookies is set by Youtube and is used to track the views of embedded videos.
wordpress_countryThis cookie allows us to remember which country you selected so that we only show products that are available in your country.
wordpress_survery_timerThis cookie is used when we place a user feedback on the site so that it only shows up after a specified amount of time.
Advertisement
RULUsed by DoubleClick to determine whether website advertisement has been properly displayed - This is done to make their marketing efforts more efficient.
frThe cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin.
_fbpWe use Facebook ads from time to time to help direct users to pages of interest on our website.  Facebook may use cookies or web beacons to collect or receive information from our website.  We use that information to compile reports and help us target our advertising more effectively.
IDEUsed by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.
Analytics
VISITOR_INFO1_LIVEThis cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website.
_gaThis cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
_gidThis cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form.
vuidThis domain of this cookie is owned by Vimeo. This cookie is used by vimeo to collect tracking information. It sets a unique ID to embed videos to the website.
_gat_gtag_UA_143265736_1This cookie is used by Google Analytics to help us analyse traffic to our site.
HubSpot
__hssrcWhenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session. It contains the value "1" when present. It expires at the end of the session.
__hsscThis cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.
hubspotutkThis cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts. It contains an opaque GUID to represent the current visitor.
__hstcThe main cookie for tracking visitors. It contains the domain, hubspotutk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).